A pallet of fertilizer were erroneously shipped to a competing retailer?
The Problem
A major fertilizer company manufactures products for competing big-box retailers. In several instances, they have shipped the wrong pallet to the competitor. The cost to reroute that pallet back to the plant and out to the right store is only $800, but the ill will created by the situation is tremendous. Both store managers and executives call to complain about the poor customer service and lack of quality control.
With 4SIGHT Asset Track …
RFID tags on the pallets would have been read by the system and confirmed the load, ensuring it was on the right trailer. Red/green stack lights instantly alert the fork truck driver whether the pallet is correct or not.