4SIGHT Connect – Digital Gate
Dock Scheduling and Gate Management Software
Keep Deliveries On Time and Organized Inside and Outside the Warehouse
Ask any operations manager where their biggest bottle necks occur and chances are they’ll say it’s somewhere between when a truck pulls up to the gate and when it exits the facility. That’s a lot of bottleneck. Fortunately, 4SIGHT Connect – Digital Gate has a solution for every touchpoint – even before a driver pulls up to the gate.
Schedule Shipments and Make Quick Decisions
Using Digital Gate’s scheduling feature, you control your dock availability, giving you more time to move personnel to the right place at the right time. Easily send your carriers a scheduling email with desired delivery time and any special instructions like where drivers should check in upon arrival. Driver arrives without an appointment? No problem. Quickly check dock availability and manually assign an open position directly from the Digital Gate dashboard.
Instantly Know When a Driver Has Arrived
With Digital Gate managing your arrivals and departures, drivers simply go to where your Digital Gate tablet is prominently displayed. After entering the required information on the Driver Control tablet, your back office receives an alert that the driver has checked in, and Digital Gate routes a driver to a dock location by sending instructions via a text message.
If a driver arrives without an appointment, Digital Gate gives you the option to assign a dock for them on the fly or to turn them away until a dock position becomes available.
Pre-Check-In with Mobile XpressTM for Even Faster Processing
With the Mobile Xpress feature available with the 4SIGHT Connect Hub mobile app, drivers can pre check-in from anywhere along their route, even if they’re still miles – or states – away. After entering the required information through the mobile app (available in the Google and Apple app stores), Digital Gate sends a unique QR code to the driver’s phone. Upon arriving at the facility and locating the Digital Gate tablet at your facility, the driver simply scans the QR code to receive a text message with instructions for where to proceed, saving time and hassle.
No Touch Access Check-In for Increased Health Protocols
For facilities who either choose or by mandate are required to limit person-to-person contact as much as possible, Digital Gate can be enabled with a No Touch Access option, virtually eliminating contact between drivers and personnel.
With “No Touch” enabled, drivers still pre check-in using Mobile Xpress, but virtually never have to leave their vehicle*. When a vehicle enabled with No Touch Access enters a pre-determined radius from your facility, a notification is automatically sent to Digital Gate that the driver is about to arrive. Digital Gate alerts your back office of the arrival and the driver confirms by pressing the “check in” button on their mobile app as soon as they enter the yard. Digital Gate then sends text instructions to the driver for where to proceed.
*Facility policies may still require in-person hand-off of BOL or other physical documents.
Monitor and Assess Every Delivery
Your Digital Gate dashboard gives you not only visibility but clear insight into the turn-time performance of every dock position at every Digital Gate enabled facility.
See at a glance in real time:
>> Number of on time, early and late appointments
>> Number of arrivals without an appointment
>> Average dwell time including historical comparison over previous periods
>> Occupied and unoccupied dock positions
>> Scheduled, arrived and departed deliveries including historical comparison over previous periods
Generate and Schedule Reports
View comparative performance across days, weeks and months on your dashboard or export historical data in .csv format. Easily create schedules to automatically email any report you choose, on a single day or multiple times per week. You determine the recipient(s) for each report, keeping inbox clutter down and ensuring your team is getting just the information most relevant to them.
Available reports include:
>> Arrived, No Appointment
>> Arrived vs Scheduled
>> Dwell Time
>> Scheduled Deliveries
>> Turned Away Deliveries