The Problem
This online grocer in New York City loads 180 trucks through its 10 dock doors every 18 hours. They do not have a minute to lose between trucks, given the volume and types of products they load. The company also employs a great deal of business intelligence into their operation, so they needed more dock door data to integrate into their ERP system.
Solution Design
We designed 4SIGHT to gather missing data about each truck load: when did each truck get to the dock door, how long was it there, when did it leave and how long was the door empty between trucks. Now the customer can plan its fleet drivers and load types in the most efficient manner.