This large retailer needed to turn their live trailers faster at the loading dock. They lacked real-time visibility of when trailers were at the dock doors, and they lacked the tools and process to physically move the trailers in and out of the dock doors faster.
First, we approached the visibility issue with real-time trailer sensors at each dock door. Now guards can see exactly where the trailers are in each dock door and how long they have been there – all on a single monitor in the guard shack. To improve the turn times, we developed an automated pager system that alerts the driver the moment his load is complete, with directions to exit the dock door immediately.